Sessions Killed My ColdFusion

Cloud Experts Unleashed

In this episode, Austin Shelton, xByte Cloud Senior Dev Ops Engineer, and Ryan Brown, xByte Cloud CMO, discuss a recent customer issue where session management was causing their ColdFusion to crash.

Troubleshooting Steps

• Collect ColdFusion thread dump and heap dump
• Use eclipse memory analyzer to see regions of heap space being consumed
• Found ColdFusion runtime memory session scope was consuming majority of java heap space
• Block known bots
• ColdFusion Session Management – check for cookies – doesn’t accept cookies then we assume it is a bot

Useful Links

• What to collect when ColdFusion crashes – https://blog.xbytecloud.com/what-to-collect-when-coldfusion-crashes/
• ColdFusion Session Management – https://help.xbytecloud.com/t/coldfusion-session-management/61

To learn more about ColdFusion at xByte Cloud, visit https://www.xbytecloud.com/hosting/windows-coldfusion-managed-server