Cloud Experts Unleashed

In this episode, Austin Shelton, xByte Cloud Senior Dev Ops Engineer, and Ryan Brown, xByte Cloud CMO, discuss a recent customer issue where session management was causing their ColdFusion to crash.

Troubleshooting Steps

  • Collect ColdFusion thread dump and heap dump
  • Use eclipse memory analyzer to see regions of heap space being consumed
  • Found ColdFusion runtime memory session scope was consuming majority of java heap space
  • Block known bots
  • ColdFusion Session Management – check for cookies – doesn’t accept cookies then we assume it is a bot

Useful Links

To learn more about ColdFusion at xByte Cloud, visit