Ryan BrownCloud Experts Unleashed
In this episode, Austin Shelton, xByte Cloud Senior Dev Ops Engineer, and Ryan Brown, xByte Cloud CMO, discuss a recent customer issue where session management was causing their ColdFusion to crash.
Troubleshooting Steps
- Collect ColdFusion thread dump and heap dump
- Use eclipse memory analyzer to see regions of heap space being consumed
- Found ColdFusion runtime memory session scope was consuming majority of java heap space
- Block known bots
- ColdFusion Session Management – check for cookies – doesn’t accept cookies then we assume it is a bot
Useful Links
- What to collect when ColdFusion crashes – https://blog.xbytecloud.com/what-to-collect-when-coldfusion-crashes/
- ColdFusion Session Management – https://help.xbytecloud.com/t/coldfusion-session-management/61
To learn more about ColdFusion at xByte Cloud, visit https://www.xbytecloud.com/hosting/windows-coldfusion-managed-server
